Terms of service

Terms of Service — Wonky Winds

Welcome to Wonky Winds!

Wonky Winds is an independent digital publisher based in Western Australia. These Terms of Service explain the conditions that apply when you visit our website or purchase our digital products.

By using our website or placing an order, you agree to these terms, subject to your rights under applicable law.

1. Our Digital Products

All products currently sold through Wonky Winds are digital downloads. No physical products are supplied or shipped.

Our product listings describe what is included with each purchase. Digital products may be supplied as PDF files, ZIP folders or other formats identified in the product description.

Colours and appearance may vary depending on your screen, device, software and printer.

2. Orders and Payments

Product prices are displayed on our website and confirmed during checkout.

Payment must be successfully processed before digital products are supplied.

We may contact you if an order cannot be fulfilled or contains a genuine pricing or listing error. Any cancellation or refund will be handled in accordance with applicable consumer law.

3. Digital Delivery

After successful payment, your digital products will be made available through a download link sent to the email address provided at checkout.

Please check your inbox, including your spam or junk folder, for your download email.

If you experience difficulties receiving, downloading or opening your purchase, contact support@wonkywinds.com and we'll be happy to help.

4. Copyright and Permitted Use

Unless a product listing or accompanying licence expressly states otherwise, our digital products are supplied for the purchaser's personal, non-commercial use.

You may download, save and print your purchased files for permitted personal use.

Purchasing a digital product does not transfer copyright or ownership of intellectual property rights.

You must not resell, redistribute, share, upload for public access, or commercially reproduce purchased files without permission from the relevant rights holder.

Any additional permissions or restrictions stated in an individual product licence also apply.

5. Refunds and Our Satisfaction Guarantee

We want every customer to enjoy their Wonky Winds purchase.

Our 100% Satisfaction Guarantee reflects our commitment to customer satisfaction and helping resolve concerns about our products.

Please contact us if you experience a problem with your purchase.

Refunds and other remedies are provided in accordance with our Return and Refund Policy and applicable consumer law.

We do not exclude or restrict your statutory rights, including your rights under Australian Consumer Law.

6. Using Our Website

You agree to use our website lawfully and not interfere with its operation, attempt unauthorised access, distribute harmful software, or infringe the intellectual property rights of Wonky Winds or others.

We aim to keep our website and digital downloads accessible, but occasional technical interruptions may occur. If you experience difficulties accessing a purchased product, please contact us for assistance.

7. Privacy

We handle personal information in accordance with our Privacy Policy, available on our website.

8. Third-Party Links and Services

Our website may contain links to third-party websites or services. Those third parties operate under their own terms and privacy practices.

Nothing in this section limits rights or remedies available under applicable law.

9. Relationship with Shopify

Wonky Winds is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Wonky Winds. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Wonky Winds, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Wonky Winds.

10. Australian Consumer Law

Nothing in these Terms of Service excludes, restricts or modifies any consumer guarantee, statutory right or remedy that cannot lawfully be excluded, restricted or modified under Australian Consumer Law or other applicable legislation.